Software

Lynk Reach®

TV management solution

A convenient hospitality TV management solution that enables property managers to centrally control and display customized content on multiple Samsung hospitality TVs, providing guests with an in-room experience that makes them feel right at home.

It’s not just a TV, it’s an in-room concierge

Regardless of the type of property or infrastructure, today’s guests expect a differentiated, luxurious experience that offers the same comfort and convenience they enjoy at home. Samsung’s LYNK REACH 4.0 (Remote Enhanced Active Control for Hospitality) content management solution enables hoteliers to provide guests a personalized in-room experience with an at-home feel, while simultaneously improving operational efficiency.

Control content on hundreds of TVs at once

Eliminate room-by-room visits to each guest room by using a single-location remote solution. The REACH (RF) Server delivers updated firmware and other settings to TVs through RF signals. REACH (IP) is also available for centralized control of SMART hospitality TVs without the need of additional hardware. Updates are simple and simultaneous, so there’s no need to go from room to room to update each display with USB Cloning. This way, your staff has more time to focus on other ways of improving the guest experience.

Reinforce your brand

Extend your hospitality beyond your front lobby and into your rooms for a tailored, personalized guest experience. With the fully customizable Graphical User Interface (GUI), you can choose from the pre-built templates or upload your own assets to develop a GUI from scratch. Plus, Samsung has a network of certified REACH integration partners who can also provide turnkey solutions.

Keep your guests informed

With LYNK REACH, you can offer your guests easy access to a wide variety of information and services. Depending on your infrastructure, services can include billing information, flight information, language settings, wake-up call, weather and more.

Keep your guests entertained

LYNK REACH provides channel management capabilities including a customizable interactive program guide. Additionally, with third-party casting services, your guests can connect their mobile devices to the in-room screen. With a few easy steps, they can access 1000+ apps for an exceptional entertainment experience.

Hybrid Channel Map

LYNK REACH 4.0 gives hotel managers access to a mix of IP* and RF channels, creating a hybrid channel map capable of offering guests more entertainment and information options. Extensive channel bank additionally allows hotels to offer specialized premium paid content to applicable guests, creating a potentially profitable revenue source while offering guests more customized viewing options.

Welcome Video Channel

LYNK REACH 4.0 allows hotels to use Welcome Video Channels to deliver useful information to guests in a more engaging way. Hotels can easily upload videos or insert URLs allowing for customized channel lists or advertisement of special offers.

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